Philantologie is a member of the CNEP (Professional Chamber of Stamp Dealers and Experts) and guarantees the authenticity of all stamps offered for sale on its website. Photographs serve as a complement to the description for margins, perforation, centering, and cancellation.
European Union and Switzerland / Overseas Departments and Territories. For packages over 3 kilos, a surcharge will be calculated based on weight. For packages over 2 kilos, a surcharge will be calculated based on weight. Products purchased by the buyer are generally shipped within 7 to 10 working days, subject to availability from the manufacturer. These deadlines take effect after the buyer has paid in full and final the amounts due.
For pre-sale products, the product release date is specified in the product sheet. Shipments are made in order of receipt of orders from the release date.
Philantologie cannot be held responsible for delays in the release date of products, which is the full responsibility of manufacturers or suppliers. Orders containing pre-sale products will be shipped in one shipment on the availability date of the pre-sale product. These orders are exempt from the maximum delivery time.Any remaining orders will be shipped separately depending on the product's availability from the manufacturer. Philantologie undertakes to deliver the products ordered within the specified deadlines above. However, these deadlines are provided for information purposes only and any possible overrun cannot give rise to any damages, deductions, or cancellation of the order by the buyer.
In the event of exceeding the maximum deadline (30 working days), not justified by a case of force majeure, the customer may request the resolution of the sale under the conditions provided for in Article L114-1 of the Consumer Code and obtain a refund of the amounts paid excluding any compensation or deduction on the occasion of the sale. Unless there is a particular case or unavailability of one or more products, the products ordered are delivered in one shipment. Deliveries are made by La Poste or, if necessary, by an independent carrier. Delivery is deemed to have been made when the products ordered by Philantologie are handed over to the carrier.
The premises are located at. Philantologie 4 rue de berne 67300 Schiltigheim Phone: 03 69 81 57 42.